Aeromexico Sets New Standard in Customer Service; Offers PressReader in Airport Lounges
VANCOUVER, BC (April 23, 2014) —In a day when innovation is part of leadership in the aviation industry, Aeromexico — Mexico’s global airline — has changed the flight waiting time to its Club Premier passengers by implementing PressReader, a complimentary all-you-can-read digital newsstand in two of its Salon Premier lounges in the Mexico City and Cancun airports.
Starting in May, PressReader will offer Aeromexico travelers full content access to more than 2,500 newspapers and magazines in 60 languages from more than 100 countries, which can be read on personal laptops and mobile devices, and downloaded from the Salon Premier Wi-Fi service.
“We pride ourselves on delivering the ultimate customer service,” said Edouard Piquet, Aeromexico’s SVP Customer Experience. “By offering PressReader to our travelers, we give them a unique experience with access to news and events they’re most interested in, their favorite magazines or news about their upcoming destination.”
Aeromexico, a founding member of SkyTeam, reported 15 percent of Mexico’s international market share in 2013. It operates more than 600 daily flights to 80 destinations across the Americas, Europe and Asia. The Mexico City and Cancun airports handle the bulk of domestic and international flights for both Aeromexico and its SkyTeam partner airlines.
“We are happy to offer Aeromexico’s valued members our exclusive service to meet the demands of local and global guests traveling through the Salon Premier lounges,” said Igor Smirnoff, PressReader’s Chief Commercial Officer. “By partnering with airlines, travelers have a unique experience they cannot obtain at normal airport newsstands.”
Aeromexico is providing PressReader as a complimentary service. Passengers travelling with Aeromexico and partner airlines will be able to read the news in the airport lounge or download the full edition of their selected title to their mobile devices for reading during their flights. PressReader offers well- known titles like El Universal, El Financiero, The Guardian, Daily Mail, USA Today, The Washington Post and Business Traveler, to name a few.
PressReader is an all-you-can-read digital newsstand that connects people through news. More than 30 million people use PressReader to read, share and talk about news. Full issues of 2,500+ global newspapers and magazines can be read online, in print or downloaded via the app. PressReader is offered at thousands of libraries, hotels, corporate offices, airport lounges and other businesses, as well as on airlines and cruise lines worldwide. PressReader partners with more than 3,500 publishers in over 100 countries, providing the technology to help them monetize and distribute their content and the multi-channel digital platforms to grow their global reach and readership.
For more information visit pressreader.com or about.pressreader.com, and follow us on Twitter, Facebook, LinkedIn, Google+ and Blog.
About Grupo Aeromexico
Grupo Aeromexico, S.A.B. de C.V. is a holding company whose subsidiaries are engaged in commercial aviation in Mexico. The Group operates more than 600 daily flights and its main hub is the Terminal 2 at the Mexico City International Airport. Its destinations network features 80 cities on three continents, including 45 destinations in Mexico, 16 in the United States, 13 in Latin America, three in Europe, two in Asia and one in Canada.
The Group's fleet of 116 aircraft is comprised of Boeing 787, 777, 767 and 737 jet airliners and next generation Embraer 190, 175, 170 and 145 models. In 2012, the airline announced the most significant investment strategy in aviation history in Mexico, to purchase 100 Boeing aircraft including MAX 737 jet airliners and 10 B-787-9 Dreamliners.
As a founding member of the SkyTeam airline alliance, Aeromexico offers customers 1,000 destinations in 178 countries served by the 20 SkyTeam airline partners rewarding passengers with benefits including access to 564 premium airport lounges around the world. Aeromexico also offers travel on its code share partner flights with Alaska Airlines, Avianca, LAN, TACA and TAM with extensive connectivity in countries like the United States, Brazil, Canada, Chile, Colombia and Peru. www.aeromexico.com and www.skyteam.com.