Pets on board
Aeromexico welcomes your pet for travel on flights under six hours, in one of three ways:
- In cabin: Bring your pet onboard for travel within Mexico and to/from the USA, Canada, and Central and South America, for a special fee;
- Checked: Check in your pet to be transported in the cargo hold, if your dog, cat, or chicken weigh less than 100 lb (45 kg), including the weight of the carrier, for a special fee;
- As cargo: If your pet weighs more than 100 lb (45 kg) including the weight of its carrier, or if you wish to ship another type of animal, please call our Cargo Department toll free at 1 (800) 368-4226 for more information.
Pets on board:
(Applies only to dogs as described in the following table):
|Number of Dogs per Flight|
|E145||16 x 12 x 7 inches
(40 x 30 x 18 centimeters)
length x width x height
|15 lb (7 kg) **||N/A||2||2|
|E170||19 x 12 x 10 inches
(48 x 30 x 25 centimeters)
length x width x height
|20 lb (9 kg) **||N/A||2||2|
|B767||19 x 12 x 10 inches
(48 x 30 x 25 centimeters)
length x width x height
|20 lb. (9 kg) **||N/A||4||4|
Pet in Cabin fees
|USA., Canada, Central and South America
Prices include VAT. Prices and Taxes may vary depending on the sales method.
* Hard or soft plastic carriers or certain bags (approved for air transportation as specified by the respective service providers) with an interior base made of a single piece of absorbent material and adequate ventilation are acceptable, as long as the dog can turn and lay down naturally.
** Total weight including both the weight of the pet and carrier.
- Applies only on flights under six hours.
- On our B767, B777, and B787 wide-body aircraft, this applies only to the Economy Class cabin, given space limitations underneath the seats in the Clase Premier cabin.
- Dogs are subject to inspection by the Department of Health and/or the airport authorities.
- Passengers must present a rabies vaccination certificate for their dogs, issued within 30 days before their scheduled flight date.
- Passengers must obtain and submit a health certificate issued by the Ministry of Agriculture, Livestock, Rural Development, Fisheries and Food (SAGARPA) for dogs on international travel, other than on flights to and from the U.S. and Canada.
- Clients are limited to carrying only one dog on board each flight.
- Unaccompanied minors are not allowed to travel with dogs.
- As a general rule, dogs younger than eight weeks are not permitted for transportation on Aeromexico; however, dogs must be at least four months old for travel to the U.S.
- Dogs under medical treatment are not allowed.
- Only one pet per passenger is permitted in the cabin.
- Up to six pets are allowed per flight, depending on the type of aircraft.
- Pets must remain inside their carriers at all times while on board the plane.
- Pets can be brought into the Salón Premier VIP lounges, as long as they are kept inside their carriers.
- Passengers are solely responsible for learning and complying with all applicable national entry requirements. Please contact our Call Center for more information in this regard.
- Pets must travel on the same flight as their owners.
- Oxygen will not be administered to pets in case of an emergency.
- Passengers traveling with pets will be assigned window seats not included in the bulkhead or exit rows, which are saved for passengers traveling with wheelchairs or unaccompanied minors, among other special needs.
- Bulldogs and similar snub-nosed dog breeds are not accepted for as checked baggage since they may have difficulty breathing during the flight and experience high levels of stress. This restriction includes all Bulldogs, such as English, American, and French, among others.
- Bulldogs are only accepted as pets in cabin, always meeting the respective flight conditions and requirements.
- Pets should by hygienically presentable to keep from disturbing other passengers.
- Pets should remain in their carriers from the security checkpoint at the airport of origin until passing through the security checkpoint at the destination airport.
- Passengers are responsible for their pet’s cleanliness and hygiene during the flight.
- Pets must not be taken out of their carriers or from under the seat at any time or for any reason during the flight.
- These guidelines do not apply to Service and/or Emotional Support Animals, whose treatment remains unchanged.
- Dogs that do not meet the requirements established to travel in the cabin will be accepted as checked in the hold (AVIH) or as Aeromexico Cargo, following the applicable requirements.
- Airport Authorities are kept informed of the corresponding rules through the Directorate General of Civil Aviation DGAC; therefore, passengers should not have any trouble when going through the security checkpoints.
Pets as Checked Baggage
Pets can travel in our cargo compartment, when your dog, cat, or chicken weigh no more than 45 kg, including the weight of the carrier. Their transportation requires an additional charge, separate from your luggage.
Containers must meet the specifications established in the IATA Live Animals Regulations for transporting animals by air. Please call our Customer Service Center for more information in this regard.
COMMON ANIMALS (domestic pets, such as cats and dogs)
- The size of the container must be provide enough space for your pet to move around freely inside, and stand and lie down in a natural position.
- Cardboard or wooden carrier for domestic travel
- Wooden carrier for international travel
- Carriers must be leak-proof, have handles, and offer proper ventilation
- The carrier’s size must allow the chicken to stand
- The chicken’s feathers must remain inside and not stick through the carrier
Customers must provide a CITES certificate for international transportation, or a document supporting legal origin for domestic transportation of all animal species listed in the CITES attachments.
Customers must present a certificate issued by a veterinarian for transportation of pets between 8-12 weeks old, indicating that the animal is in good health and can travel by air, as since animals this age are more vulnerable to dehydration.
Ask the authorities about specific transportation requirements for the species at both the point of origin and destination.
Animals that smell bad and are not in good health will not be accepted. Animals less than eight weeks old will not be allowed for risk of dehydration during transport. The airline will not accept lactating animals or animals that have not been weaned.
To ensure your pet’s welfare, Aeromexico has set restrictions on the transportation of snub or pug-nosed pets to keep them from exposure to extreme hot or cold temperatures. If you want to transport your snub or pug-nosed pet, we recommend reserving a direct flight or one with a few stopovers and avoid traveling during the peak season. Aeromexico Cargo must approve transportation of your snub or pug-nosed pets, including:
SNUB OR PUG-NOSED DOGS
- Boston Terrier
- Cavalier King Charles Spaniel
- Dogue de Bordeaux
- American/English/French Bulldog
- Griffon Bruxellois
- Lhasa Apso
- Neapolitan Mastiff
- Shar Pei
- Shih Tzu
SNUB OR PUG-NOSED CATS
- Exotic Shorthair
|Aircraft||Size (length x width x height)|
|E145||38 x 32 x 30 inches
(95 x 80 x 75 centimeters)
|E170 / E175 / E190 / B737||40 x 36 x 32 inches
(100 x 90 x 80 centimeters)
|B777 / B787||48 x 44 x 36 inches
(120 x 110 x 90 centimeters)
Checked Pet Fees
|Paid for at the
|Paid for through our
|Domestic||$899 MXN||$754 MXN|
|USA., Canada, Central America,
Colombia, Venezuela, Perú, Ecuador
|110 USD||90 USD|
|Argentina, Brasil, Chile, Europa, Asia||200 USD||190 USD|
The prices in this table include the corresponding VAT.
Prices and Taxes may vary depending on the type of sale.
Passengers must sign a Pet Disclaimer form when checking their pets in at the airport.
|Route||Cats and Dogs||Other Animals|
No health certificate required
|Animal health certificate issued by the
local SAGARPA office*
|Animal health certificate obtained from
the destination country’s health
delegation in Mexico
|Consider the possibility of inspection by
the destination country’s quarantine
|Health certificate issued by a veterinarian
within 30 days prior to the scheduled
flight departure, including deworming and
|Animal health certificate issued by the
Import/Export Deputy Director’s Office,
meeting all applicable quarantine
Restrictions by Country
Argentina: Health department requirements for the transportation of dogs and cats include proof of current rabies vaccination (booklet or animal health card) and an animal health certificate issued by the official health authority of the country of origin (SAGARPA), dogs and cats younger than 3 months from African or Asian countries (excluding Japan) do not require a rabies vaccination certificate. Passengers must also obtain authorization from Argentinean agency SENASA, prior to departure.
Brazil: Dogs and cats require an internationally approved health certificate from a veterinarian issued by the government of the country of origin. If pets are older than four months, a rabies vaccination certificate is required. If pets are younger than four months, this should be specified on the international health certificate.
Canada: dogs and cats accompanied by their owners require an original vaccination certificate, in French or English, issued by a licensed veterinarian.
Chile: Dogs and cats require a health certificate issued by a public agency in the country of origin as well as the rabies vaccination certificate administered to the animal between 1 and 12 months before arriving in Chile.
China: Only one pet per passenger (dog or cat) is allowed, and requires the veterinary health certificate and rabies vaccination issued by the government veterinary authority. The certificate should be valid for at least 30 days before arrival.
Colombia: The original and a copy of the veterinary health certificate (which should contain all of the animal’s information) are required and should be issued 8 days prior to arrival along with a copy of the vaccination certificate. The airport of origin must notify the airport manager of the destination airline, so they are aware and also notify an available veterinarian for when the pet arrives. Import charges apply.
Costa Rica: Dogs and cats are subject to quarantine for up to six months. An import permit issued by a veterinary public health service of San Jose, Costa Rica is required, plus a rabies vaccination and health certificate.
Cuba: Dogs and cats on flights must have official health certificates. Dogs must have a rabies vaccination certificate issued by the Cuban consular representative in the country of origin.
France: Warning: animals arriving without the necessary certificates will be returned to the place of origin or destroyed, subject to special regulations of the European Parliament Regulation (EC) 998/2003. Dogs and cats should be accompanied by their owners or representative, have identification, have a rabies vaccination certificate, a rabies serological test from a sample taken 21 days after vaccination and three months before the flight conducted in an authorized laboratory. Pets younger than three months are not accepted. Pets will be subject to veterinary inspection upon arrival in France.
Honduras: Dogs and cats must have health certificates issued by a licensed veterinarian in the country of origin and an import permit from the Directorate General of Domestic Animals. Clients must also provide rabies, distemper, and hepatitis vaccination certificates for their dogs. The corresponding import permit can be obtained upon arrival in Honduras.
Japan: The Office of Animal Quarantine in Japan should be notified 40 days prior to arrival so that it can issue an animal inspection approval document. Pets must have a microchip containing the animal’s information and health export certificate to be verified against the microchip number. Animals must be confirmed to have no history of rabies during the past two years.
Mexico: In conformity with Article 21 of the Federal Animal Health Act, dogs and cats that can move around freely do not require an animal health certificate for travel on flights within Mexico. All cats and dogs on international flights to/from Mexico need a rabies vaccination and health certificate issued by a Veterinarian within five days before the scheduled flight date.
Nicaragua: Dogs and cats must have both a rabies vaccination and veterinary health certificate issued by the country of origin.
Peru: Dogs and cats must have a rabies vaccination and veterinary health certificate issued by the country of origin.
Spain: Subject to special regulations of the European Parliament, Regulation (EC) 998/2003. Dogs and cats should be accompanied by their owners or representative, have identification, have a rabies vaccination certificate, a rabies serological test from a sample taken 21 days after vaccination and three months before the flight conducted in an approved laboratory. Pets younger than three months are not accepted. Pets will be subject to veterinary inspection upon arrival in Spain.
UK: On flights to London, pets are not permitted for transport even registered as cargo; however, they are accepted on flights from London to Mexico as checked baggage and as cargo.
USA: A rabies vaccination certificate issued by an authorized veterinarian identifying the pet, date of administration, and types of vaccine is required. Pets are subject to a health inspection by the quarantine officer upon arrival in the U.S. airport. Dogs younger than four months are not permitted.
More baggage information
- Checked Baggage at No Extra Charge
- Excess Baggage Charges
- Musical Instruments
- Sporting Equipment
- Damaged Baggage Policies
- Track your bags after you file your claim at the airport or by contacting our Call Center