United States - English

Call Centers

Need help? Call us with any questions, to buy your ticket on Aeromexico, or for help with reservation changes and cancellations.

 

From the United States or Canada:

  • General number: 1-800-237-6639
  • Agencies: 1-877-262-0455
  • Groups: 1-800-800-9999
  • AM Contigo: 1-855-332-1455

 From Europe

  • from France: 0800 916 754
  • from Rep. of Ireland: 1800 855 474
  • from Netherlands: 0800 0224008
  • from Spain: 900 995 282
  • from the United Kingdom: 0800 9775 533
  • for all of Europe, we offer email support for sales and customer service at amgsasupport@aeromexico.com

From Mexico

  • from Mexico City and metropolitan area: 5133-4000 (local call)
  • from other cities in Mexico call 0155 5133 4000 from a landline, or 55-5133-4000 from a cellphone (charged as a local call)

 From the rest of Latin America:

  • Argentina: 0800 888 2276
  • Brazil: 0800 891 7512
  • Chile: 225 99 4378
  • Colombia: 01 800 952 0533
  • Costa Rica: 0 800 052 1447
  • Cuba: (07) 830 9528  and (07) 831 6015
  • Ecuador: 1 800 000 227
  • El Salvador: 800 61 05
  • Guatemala: 1 800 835 0269
  • Honduras: 800 2791 9025
  • Nicaragua: 001 800 2260294
  • Panama: 800 052 1373
  • Peru: 0800 53407

 From Asia Pacific

  • from China: +86 21 6089 99 85
    Service Hours: 09:00 - 17:30 Monday - Friday (closed on public holidays)
  • from Japan: (81) 3 5293 5945

 From other countries: Mexico City headquarters +52 55 5133 4000