Service Fees and excess Baggage Charges
Complimentary Baggage Allowance
| DESTINATION To/From |
PREMIER CLASS | COACH CLASS |
|||
|
Domestic |
2 pieces 30 Kg. total |
1 piece 25 kg. |
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|
USA |
2 pieces 70 lbs/32 kg ea. |
1 piece 50 lbs/23 kg |
|||
| Central America | 2 pieces 70 lbs/32 kg ea |
2 pieces 50 lbs/23 kg ea |
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| Europa | 2 pieces 70 lbs/32 kg ea. |
1 piece 70 lbs/32 kg ea. |
|||
| South America Cuba (Except Brasil) |
3 pieces 50 lbs/23 kg ea. |
2 pieces 50 lbs/23 kg ea. |
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| Brasil | 3 pieces 70 lbs/32 kg ea. |
2 pieces 70 lbs/32 kg ea. |
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| Asia | 3 pieces 70 lbs/32 kg ea. |
2 pieces 50 lbs/23 kg ea. |
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| COMBINATION OF INTERNATIONAL ROUTES | |||||
USA-Brasil-USA |
3 pieces 70 lbs/32 kg ea. |
2 pieces 70 lbs/32 kg ea. |
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| All Except USA-Brazil-USA |
3 pieces 50 lbs/23 kg ea. |
2 pieces 50 lbs/23 kg ea. |
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| Note: Maximum total linear measurement (length+width+height) for each piece of baggage: 62 in./1.58 m. | |||||
Excess Baggage Charges
| Destination To/From |
By Weigth (Airport) |
By Piece (Airport) |
By Volume (Airport) |
By Piece (Pre Sale) |
|---|---|---|---|---|
| Within Mexico | 26-45 kg: $7 USD per Kg. | 2nd piece: $58 USD 3rd-4th pieces: $174 USD 5th-7th pieces $232 USD |
$140 USD | 2nd piece: $47 USD 3rd-4th pieces: $163 USD 5th-7th pieces $221 USD |
| USA Canada |
24-45 kg: $15 USD per Kg. |
2nd piece: $50 USD |
$120 USD |
2nd piece: $40 USD |
| Central America Cuba South America (Except Brazil) Combination Of International Routes |
24-45 kg: $15 USD per Kg. | 3rd-4th pieces: $150 USD 5th-7th pieces: $200 USD |
$120 USD | 3rd-4th pieces: $140 USD 5th-7th pieces: $190 USD |
| Brazil USA-Brazil-USA |
N/A** | 3 -7 piece: $150 USD c/u. | $150 USD c/u | 3 - 7 piece: $140 USD c/u. |
| Europe | 33-45 per Kg. N/A** |
2nd piece: $50 USD |
$238 USD |
2nd piece: $40 USD |
| Asia | 24-45 kg: $15 USD per Kg. | 3rd-4th pieces: $150 USD 5th-7th pieces: $200 USD |
$238 USD | 3rd-4th pieces: $140 USD 5th-7th pieces: $190 USD |
| Maximum linear surface of each piece of baggage (length+width+height): 1.58 m/62 inches | ||||
| More than 45 kg of weight in one piece of baggage shall be treated as cargo. | ||||
| Note 1: Additional pieces to domestic destinations have a weight limit of 25Kg for Premier and Coach class, if the weight is greater a charge shall be made for each Kg in excess of what is indicated in the table. | ||||
| Note 2: Additional pieces to international destinations have a weight limit equal to the allowance pieces for Premier and Coach class, if the weight is greater a charge shall be made for each Kg in excess of what is indicated in the table. | ||||
| Note 3: Due to a requirement from the PROFECO (Federal Consumer Protection Agency), the customer must, invariably, be informed about the cost for excess baggage in airports of the Mexican Republic in Local Currency (MXP) including VAT, that is, the total cost. | ||||
| PETS (Dogs, Cats And Birds) | |||
|---|---|---|---|
| Destination From/To | Airport | Pre Sale | |
| Within Mexico | 45 USD | 40 USD | |
| USA, Canada, Central America, Colombia, Venezuela, Peru | 90 USD | 80 USD | |
| Argentina, Brasil, Chile, Europe, Asia | 180 USD | 170 USD | |
| OTHER ARTICLES | |||
|---|---|---|---|
| Article | Airport | Call Center | Included in Franchise |
| Bicycles with one seat and no motor | $50 USD | $40 USD | No |
| Windsurfing equipment | $50 USD | $40 USD | No |
| Sport boards (surfboard, snowboard or boogie board) |
$50 USD | $40 USD | No |
| Diving equipment | $50 USD | $40 USD | No |
| Hunting equipment | $50 USD | $40 USD | No |
| Fishing equipment | $50 USD | $40 USD | No |
| Golf equipment | $40 USD | $30 USD | No |
| Ski equipment / snowboard | $50 USD | $40 USD | No |
| Note 1: One tennis racquet may be transported free of charge on AM/AMC equipment. | |||
| Note 2: Transportation of these articles on all AM/AMC equipment will be accepted, without exception | |||
| Note 3: **IMPORTANT**: The charge will be made as of the first article | |||
THE PLATINUM CARD AMERICAN EXPRESS AEROMEXICO CARDHOLDERS
Cardholders who purchase a ticket with their card enjoy the right to travel with one additional bag on all flights operated by Aeromexico and Aeromexico Connect (3 and 4 digits), when they show their card upon check-in at the airport of origin.
| ROUTE | CLASE PREMIER/ECONOMY CLASS | |
|---|---|---|
| Within Mexico, Brazil | 1 additional piece, with a maximum weight of 29 lbs/13 kg | |
| USA, Central and South America (except Brazil), Europe, Asia | 1 additional piece, with a maximum weight of 33 lbs/15 kg | |
| Details of Baggage Policy | ||
Service Fees
Save money when you make your reservations and ticket online at aeromexico.com. For tickets purchased at Aeromexico airport counters, city ticket offices or by calling Aeromexico Reservations, the following service fees apply.
| Electronic Tickets (eTickets) | |
|---|---|
| Issued at aeromexico.com | No charge |
| Issued at ticket offices, airport counters | $15 USD |
| Paper Tickets | $100 USD |
| Prepaid Tickets (PTA) | $100 USD |
| Taxes Included | |
| Club Premier Rewards Tickets | |
|---|---|
| International Flights | $26 USD |
| Flights within Mexico | $26 USD |
| Changes made outside of Mexico | $25 USD |
| Changes made within Mexico | $25 USD |
| Refund per person | $25 USD |
| Taxes Included | |
| Optional Services | |
|---|---|
| CP VCR Issue | $26 USD |
| Paper Ticket | $100 USD |
| Salon Premier Membership | $300 USD |
| Salon premier One Day Pass | $30 USD |
| Salon Premier Membership Renewal | $250 USD |
| Transit Without Visa | $25 USD |
| Unacompanied Minor (Intl) | $100 USD |
| E Ticket issuance fee | $16 USD |
| Purged VCR Receipt | $16 USD |
| Upgrades -to/from Mexico to USA | $150 USD |
| Taxes Included | |
| Fliying with infants | ||
|---|---|---|
| Flights to/from | ||
| Mexico | $174 MXN | |
| United States | $35 USD | |
| Asia, Europe and South America | 10% | |
| Tax Included. Charge per segment | ||
| Details of Flying with infants | ||
| Unaccompanied minors | |
|---|---|
| Domestic Routes | 464 MXN per segment will apply for each minor, regardless if he/she is booked in a same PNR with other minors, or if they are traveling as a group. |
| International Routes | 116 USD (100 USD if the fee is paid and flight begins on USA) per segment will apply for each minor, including connecting flights within Mexico, regardless if he/she is booked in the same PNR with other minors, or if they are traveling as a group. |
| Taxed included |
|
| Details of Unaccompanied minors | |
For domestic destinations, point of sale USA
| FAMILY | Premier Plus | Premier | AM Plus | Special | Bargain |
|---|---|---|---|---|---|
| RESERVATION CLASS | J | A, D | Y,B,M,S | K,Q, N, X, T | V,L,W,P |
| Date/Flight Changes | No charges | Charges of 638 MXN | No charges | Charges of 453 MXN | Charges of 754 MXN |
| Refunds | No charges | Charge of 638 MXN | No charges | Charges of 673 MXN | V/L: 754 MXN Charges W/P: Non refundable |
| Reissues | No charges | Charge of 638 MXN | No charges | Charges of 453 MXN | Charges of 754 MXN |
| Children Discounts (2-11 years old) | 15% discount of adult fare. | 15% discount of adult fare. | 15% discount of adult fare. | 10% discount of adult fare. | No discount |
| Infant Fare/Discounts (Under 2 years old) | Without seat 406 MXN charges *if the infant needs seat: will apply CHILDREN DISCOUNT condition. |
Without seat 406 MXN charges *if the infant needs seat: will apply CHILDREN DISCOUNT condition. |
Without seat 174 MXN charges *if the infant needs seat: will apply CHILDREN DISCOUNT condition. |
Without seat 174 MXN charges *if the infant needs seat: will apply CHILDREN DISCOUNT condition. |
Without seat 174 MXN charges *if the infant needs seat: will apply CHILDREN DISCOUNT condition. |
| Other Discounts | 15% discount for senior citizens | No discount | 15% discount for senior citizens | 15% discount for senior citizens | No discount |
| Min/Max Stays | Not applicable | Not applicable | Not applicable | Not applicable | May apply |
| Stopovers | Unlimited | Unlimited | Unlimited | Unlimited | Not applicable |
| Kilometers Accrual | 200% kilometers accrual bonus. | 150% kilometers accrual bonus. | 150% kilometers accrual bonus. | 125% kilometers accrual bonus. | 75% kilometers accrual bonus. |
| Free Baggage Allowance | 2 pieces 30 Kg. total. | 2 pieces 30 Kg. total. | 1 piece 25 Kg. | 1 piece 25 Kg. | 1 piece 25 Kg. |
| Reservation | With previous reservation | With previous reservation | With previous reservation | With previous reservation | May apply advanced purchase |
| Ticketing | 10 days after reservation has made | 72 hours after reservation has made | 7 days after reservation has made | 72 hours after reservation has made | 24 hours after reservation has made |
For International destinations, point of sale USA
| FAMILY | Premier Plus | Premier | AM Plus | Special | Bargain |
|---|---|---|---|---|---|
| RESERVATION CLASS | J | A, D | Y,B,M,S | K,Q, N, X, T | V,L,W,P |
| Date/Flight Changes | No charges | Charge of USD 174 ASIA charge of USD 232 |
No charges | Charge of USD 174 | Charge USD 232 |
| Refunds | No charges | Charge of USD 174 ASIA charge of USD 232 |
No charges | Charge of USD 174 | Charge USD 232 |
| Reissues | No charges | Charge of USD 174 ASIA charge of USD 232 |
No charges | Charge of USD 174 | Charge USD 232 |
| Children Discounts (2-11 years old) | USA does not apply discount EUROPE, & ASIA 30% discount of adult fare CENTRAL & SOUTH AMERICA 35% discount of adult fare |
USA does not apply discount EUROPE & ASIA 25% discount of adult fare CENTRAL & SOUTH AMERICA 33% discount of adult fare |
USA does not apply discount EUROPE, & ASIA 30% discount of adult fare CENTRAL & SOUTH AMERICA 35% discount of adult fare |
USA does not apply discount EUROPE & ASIA 25% discount of adult fare CENTRAL & SOUTH AMERICA 33% discount of adult fare |
USA does not apply discount. EUROPE & ASIA 25% discount of adult fare only in V and L fares CENTRAL & SOUTH AMERICA 33% discount of adult fare only in V and L fares (No discount in W & P fares across all markets) |
| Other Discounts | 15% discount for senior citizens | No discount | 15% discount for senior citizens | 15% discount for senior citizens | No discount |
| Min/Max Stays | Not applicable | May apply | May apply | May apply | Always apply |
| Stopovers | Unlimited | A class: Allowed with charges USD 50 each stopover D class: Not permitted |
Unlimited | Allowed with charges USD 50 for each stopover | Not permitted |
| Kilometers Accural | 200% | 150% | 150% | 125% | 75% |
| Free Baggage Allowance | USA, EUROPE & CENTRAL AMERICA: 2 pieces 32 kg SOUTH AMERICA & ASIA: 3 pieces 32 kg |
USA, EUROPE & CENTRAL AMERICA: 2 pieces 32 kg, SOUTH AMERICA & ASIA: 3 pieces 32 kg |
USA: 2 pieces 23 kg. total. SOUTH AMERICA & ASIA: 3 pieces 32 kg (ex. Lima) EUROPE : 2 pieces 32 kg |
USA: 1 piece 23 kg, SOUTH AMERICA & ASIA: 2 pieces 32 kg (ex LIMA) EUROPE, LIMA & CENTRAL AMERICA: 2 pieces 23 kg |
USA: 1 piece 23 kg, SOUTH AMERICA & ASIA: 2 pieces 32 kg (ex LIMA) EUROPE, LIMA & CENTRAL AMERICA: 2 pieces 23 kg |
| Reservation | With previous reservation | With previous reservation | With previous reservation | May apply advanced purchase | May apply advanced purchase |
| Ticketing | 10 days after reservation has been made Asia/Europe: According to time limit, else 10 days after reservation has been made |
72 hours after reservation has been made Asia / Europe: According to time limit, else 72 hours after reservation has been made |
10 days after reservation has been made Asia / Europe: According to time limit, SOUTH AMERICA:10 days after reservation has been made, else 7 days |
72 hours after reservation has been made Asia / Europe: According to time limit, else 72 hours after reservation has been made |
24 hours after reservation has been made |
Codeshare Flights
Thanks to our Codeshare Partnership we can take you to almost any destination around the world! You can book with them directly in our site, all for your convenience. Discover the most amazing sites in the planet with Aeromexico and the Codeshare partners.
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