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Grupos y Convenciones

Si vas a viajar con 10 personas o más, puedes solicitar el servicio de Grupos en Aeroméxico.

Articles not considered as baggage

Review the list of items that Aeroméxico recommends you not check in.

Special Services

For your safety, some items may not be carried on board.

Regarding Lugagge

Regarding Lugagge

AEROMEXICO NOTIFIES PASSENGERS REGARDING LUGGAGE SCREENING PROVISIONS AT MCIA

In order to guarantee the safety of our passengers and to provide them with the highest quality of service, Aeromexico would like to familiarize our passengers with the luggage screening provisions currently in place at the Mexico City International Airport (AICM).

Presently, checked luggage is screened with the use of X-ray machines. Any suspicious luggage will be subject to additional screening with special equipment. Should the luggage in question not pass the screening the parcel will be subject to further inspection by pertinent authorities.

Both the Federal Police and the Customs Enforcement Agency are authorized to perform additional screening, which can be done in any of the following ways:

  • Over a table, physically opening the luggage
  • Passing the luggage through an X-ray machine

In any of these cases, if the luggage is locked the authorities will proceed to break the locks in order to open the bags and proceed with the screening.

In order to avoid these situations, when checking luggage, airline personnel will make sure passengers:

  • Do not lock their luggage. Mexican Authorities will make sure every piece passes through a security check.
  • Fill labels with their name and address, both inside and outside the luggage.
  • Place all valuable articles, such as electronics, cameras, cash and jewelry in their carry-on luggage.
  • Bring all necessary articles, such as medications, prescriptions and keys in their carry-on luggage.
  • Claim their entire luggage immediately after arrival.

At point of check in and to avoid inconvenient situations, our staff will inform the passenger:

  • Do not lock your luggage due mexican authorities will submit each piece of luggage through security control.
  • Label the interior and exterior of your luggage with your name and address.
  • Claim your luggage immediately upon arrival.

Furthermore, we recommend you keep in your carry-on all valuable ítems and others to include:

  • Electronic items.
  • Perishable products.
  • Jewelry, money and art.
  • Fragile items.
  • Medicines and prescriptions.
  • Official documents.
  • Keys.

Due these products are not considered as luggage, and they are transported without the previous knowledge and consent of the company, do not assume responsibility for displacement and/or loss of these items.

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