AEROMEXICO ANNOUNCES THE MOVE OF ITS RESERVATIONS AND AIRPORT CHECK IN PROCESSES TO ITS NEW SABRE TECHNOLOGICAL PLATFORM
México, DF – May 20, 2011. Aeroméxico, Mexico’s largest transcontinental airline, has announced that it will migrate its reservations and airport check in systems to its new Sabre technological platform between 9 a.m. and 12 midnight Mexico City time this coming Sunday, May 22nd .
The Sabre system will improve Aeroméxico’s customer experience at all points of contact throughout the reservation, ticketing and check in processes.
Aeroméxico kindly requests that its customers purchase their tickets in advance and recommends that passengers traveling on Sunday, May 22nd, be at the airport three hours before their scheduled domestic flight departures, and four hours before their scheduled international flight departures, while also keeping in mind that they will have to be at the boarding gate at least 25 minutes prior to departure.
Customer Service teams at all passenger points of contact, including airports, and certain processes will be somewhat slow during the stabilization phase, so Grupo Aeroméxico appreciates its passengers’ understanding during this migration to the Sabre system, which will undoubtedly yield great results.
For flights and more information for travel between May 22 and June 1, please contact our Call Center at 1 800 237 6639.
About Grupo Aeroméxico
Grupo Aeroméxico, S.A.B. de C.V. is the holding company for a group of subsidiaries engaged in the commercial airline business in Mexico, and the promotion of passenger loyalty programs. Its fleet includes Boeing 777, 767 and 737 aircraft, and next generation Embraer 145 and 190 jets.
Grupo Aeroméxico operates its main hub out of Terminal 2 in the Mexico City International Airport. The Group offers 450 daily flights to different cities in Mexico, the United States, Canada, Central and South America, and Europe and Asia.
Aeroméxico is a founding member of SkyTeam, a global airline alliance partnering 13 airlines: Aeroflot, Aeroméxico, Air Europa, Air France, Alitalia, China Southern, CSA Czech Airlines, Delta Air Lines, KLM Royal Dutch Airlines, Kenya Airways, Korean Air, TAROM Romanian Air Transport and Vietnam Airlines. SkyTeam offers all partner airline passengers a large global network with more destinations and frequencies and improved connectivity. Passengers can earn and redeem miles with the different partners’ loyalty programs and enjoy the 415 airport lounges around the world. SkyTeam offers its 384 million annual passengers more than 12,500 daily flights covering 898 destinations in 169 countries. www.skyteam.com