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Special passengers

Special passengers

Passengers with disabilities
As a global and modern airline, Aeromexico offers a range of services for its customers with disabilities that exceed every expectation. Give us an opportunity to make your trip a comfortable experience. Welcome on board!

Flying with infants
In the airline industry, an "infant" is defined as a passenger under two years of age as of the date of the flight who does not occupy their own seat but rather travels in the lap of a parent or guardian.

Unaccompanied minors
Unaccompanied minor service is available for children between five years old and 13 years, 11 months old; children under five will not be accepted as unaccompanied minors.

Other services
Aeromexico offers the following special services on board: limited medical oxygen supply service, oxygen concentrator use permit, stretcher and incubators