United States - English

Announcement


We are a global airline that operates flights in different countries throughout the world and proudly embrace and recognize the diversity of our passengers. Every day, we work to ensure that we are in strict compliance with the highest safety standards, while respecting and valuing the culture and beliefs of our customers.

We apologize to Mr. Waris Ahluwalia for the unfortunate experience he had with one of our security guards during the boarding process prior to his flight to New York at the Mexico City International Airport.

This incident inspires us to make sure that we strengthen the customer service protocols of our safety personnel in respectful accordance with the cultural and religious values of our customers.